Case studies

Live client systems we built, run, and support.

Three live production platforms designed, delivered, and maintained by IATRT from a Darwin-headquartered, NT-operated team. Real customers, real transactions, real ongoing accountability — not static portfolio work.

Each one shares the same operations-aware architecture: multi-tenant where it matters, authenticated portals, business-system integrations, monitoring, and structured support. Skim the at-a-glance cards, then expand any section for the subsystem-level detail.

At a glance

Three live systems in service today.

Alabanos Taxi

Multi-tenant fleet operations platform. Live dispatch, provisioning, authenticated portals, SMS OTP.

  • Real-time dispatch and monitoring for live taxi operations
  • Provisioning engine for vehicles, drivers, and operational entities
  • Customer and admin portals with role-aware workflows

Inside Alabanos Visit site

Aesthetica By Andy

Custom booking, CMS, and storefront. Replacing a Square Online subscription stack with owned software.

  • Self-serve admin CMS for cards, blog, gallery, and pre-treatment content
  • Calendar-integrated booking with email and customer accounts
  • Stripe-ready storefront and operator-friendly handover

Inside Aesthetica Visit site

PawAWhere

Multi-tenant QR pet-tag SaaS. Per-tag billing, vet portal, retention crons, end-to-end Stripe.

  • Per-tag subscription model with renewal reminders and lifecycle automation
  • Vet read-only search portal and SMS-TOTP-gated admin scope
  • Auth.js (Google + magic link), full Stripe checkout, scheduled backups

Inside PawAWhere Visit site

Nerd fest

Inside each system — subsystems and functionality.

These notes are intentionally high-level and do not expose customer-sensitive internals. They show the shape of each platform and the operational responsibilities IATRT carries.

Alabanos Taxi — multi-tenant fleet operations platform

Alabanos Taxi is a real customer system under active support: a live multi-tenant operational platform combining booking, dispatch, real-time monitoring, provisioning workflows, authenticated portals, SMS OTP, and business-system integrations.

Architecture & subsystems

  • Multi-tenant platform structure supporting fleet and service workflows without treating each operational unit as a one-off build
  • Real-time dispatch, monitoring, and status visibility for live taxi operations
  • Provisioning engine for vehicles, drivers, and related operational entities
  • Authenticated customer and administrator portals with role-aware workflows
  • SMS OTP flows, booking management, dispatch logic, and supporting business automation
  • Hosting, monitoring, support, maintenance, and staged change under an active operating model

Capability signals

  • Operational platform, not brochureware
  • Built for live users, real transactions, and supportable change
  • Customer-facing and admin-facing interfaces under one accountable delivery path
  • Documented handover, retained support, and long-life maintenance posture

Visit alabanostaxi.com Discuss a similar system

Aesthetica By Andy — owned booking, CMS, and storefront

Aesthetica By Andy is a Darwin-based cosmetic-nursing practice that needed to escape a Square Online subscription stack. IATRT designed and built a custom site, booking flow, CMS, and storefront so the owner controls the platform end-to-end and pays for hosting instead of per-feature SaaS.

Architecture & subsystems

  • Static frontend served by nginx with TLS, fronting a Flask-based booking and CMS backend
  • Self-serve admin SPA for treatment cards, blog posts, gallery, and pre-treatment content — designed for a non-technical owner
  • Calendar-backed booking integrated with the same shared mail and calendar infrastructure that runs the rest of the practice
  • Customer accounts via Google sign-in, with magic-link fallbacks where useful
  • Stripe-ready storefront for products and treatment packages, with placeholder keys until commercial cutover
  • Postgres data store, structured uploads under a single media path, and operator-friendly admin telemetry

Capability signals

  • Subscription-replacement build: owned software in place of recurring SaaS fees
  • Designed for a non-technical operator — admin UX is obvious, forgiving, and documented
  • Migration-aware: shares the same mail, calendar, and hosting backbone as other IATRT-managed systems
  • Customer-owned IP, source, and design files with handover prepared from day one

Visit aestheticant.com Replace your SaaS stack

PawAWhere — multi-tenant QR pet-tag SaaS

PawAWhere is a live consumer SaaS built and operated end-to-end by IATRT: customers buy QR-coded metal pet tags, claim them under an authenticated account, and pay a small per-tag subscription that keeps the lost-pet flow active. Vets, admins, finders, and owners all interact with the same platform under different roles.

Architecture & subsystems

  • Next.js application served behind nginx, process-managed for zero-downtime reloads
  • Postgres schema modelling tags, pets, owners, vets, transfers, and per-tag billing lifecycle
  • Stripe checkout and webhooks for activation invoices, metal-tag upgrades, and renewal payments
  • Per-tag subscription model — expiry lives on the tag, not on the user — with manual, automated monthly, and first-month-included cadences
  • Auth.js with Google OAuth and magic-link email sign-in; role enum covering owner, vet, and admin
  • Admin scope gated behind SMS-TOTP, with a session flag tracking elevated access
  • Vet portal: read-only search across the whole pet database by chip, name, breed, owner contact, tag ID, label, or care notes
  • In-process scheduler running expiry reminders, retention sweeps, and rotating IP-hash salts
  • Weekly systemd-driven backup of database and uploads, retained off the application path

Capability signals

  • True multi-tenant SaaS with billing lifecycle, not a brochure or single-tenant tool
  • Real-money flows handled with Stripe, webhook reconciliation, and audit-friendly invoice records
  • Privacy-aware design: hashed IPs with rotating salt, retention sweeps, and stranger-reclaim protections
  • Operations-aware: scheduled jobs, backups, and structured logs are first-class, not afterthoughts

Visit pawawhere.com Discuss a similar build

Why these matter together

  • Three different industries — transport, cosmetic nursing, consumer pet safety — under the same delivery model
  • Each one is a live system with paying users and ongoing IATRT involvement, not a launch-and-leave
  • The same building blocks — authenticated portals, payment integration, scheduled jobs, structured handover — recombined to fit the operator
  • Customer-owned IP across all three: source, design files, and credentials live with the operator, not behind a vendor wall

Related pages

More of the public delivery model behind these case studies.

Delivery Framework

See the wider capability map across electronics, operational platforms, cybersecurity, infrastructure, and marine work.

View framework

IT & Comms

Review the infrastructure, managed security, access control, audit logging, and operational support capability set.

View IT services

Trust Pack

See the public notes on security, testing, governance visibility, and regulated-environment awareness.

View trust pack

Contact

Address
4/143 Coonawarra Rd
Winnellie NT 0820

Phone
0410 152 013

Email
inquiries@iatrt.com

Service hours
Monday–Friday
9:00am – 5:00pm
Closed weekends & public holidays

Consultations

Free consultation by phone or at our Winnellie workshop. On-site callouts are charged separately. The first discussion is the right place to confirm architecture scope, operational constraints, and the support structure needed.

If there is a fit, the next step is a clear scoping path covering delivery, handover, and ongoing maintenance expectations.