Details
Service Breakdown
General IT support
- Business IT support
- Home PC and device support
- Network setup and troubleshooting
- System maintenance and cleanup
- Advice on upgrades and replacements
Recommendations are scoped to the operational need, budget, long-term maintainability, and future scalability of the environment.
Infrastructure & systems integration (detailed)
Infrastructure services across business and industrial environments, from single-site installations to multi-site deployments.
- Firewall and network appliance setup (pfSense, VLANs, NAT, routing, VPN, high-availability)
- Phone systems and VoIP (PBX setup, SIP trunks, on-site and cloud integrations)
- On-site and off-site backup strategies (incremental, encrypted backups, recovery testing)
- Website design and deployment with performance and SEO best practices
- Booking, SMS OTP, dispatch, taxi management, and fleet workflow systems for service businesses
- DNS management, VPS administration, and managed hosting workflows
- Open-source and standards-based tooling where appropriate for longevity and transferability
- Email server deployment and hardening (Postfix/Dovecot, spam filtering, DKIM, SPF, DMARC, TLS)
- Active Directory and domain controllers (Windows AD and Samba4 integration)
- Linux server administration, virtualization, and container-based deployments
- Point-of-sale (POS) system deployment and secure network segmentation
- Camera systems, remote viewing, and operational monitoring integration
- Managed security baselines, role-aware access control, audit logging, and security hardening
- Governance reporting, supplier and platform risk visibility, and external attack-surface checks where required
- Monitoring, logging, and disaster recovery planning
- On-site commissioning, remote management, and scheduled maintenance
Deliverables can include documentation for handover, remote management setup, upgrade paths, scaling notes, and maintenance planning.
CCTV installation & security cameras
CCTV and security camera installation for homes, businesses, and commercial sites in Darwin.
- Security camera system design, supply, and installation
- CCTV camera placement, cabling, and network configuration
- Remote viewing setup — access cameras from phone, tablet, or desktop
- Integration with access control, alarms, and intercom systems
- NVR/DVR setup, storage planning, and retention configuration
- Existing system troubleshooting, upgrades, and camera additions
Cybersecurity services & Essential Eight
Practical cybersecurity for Darwin businesses — not generic checkbox bundles, but controls designed for your actual operating environment.
- Security assessments and baseline hardening for business systems
- Essential Eight awareness and alignment for businesses engaging with government or insurers
- Firewall configuration, VPN setup, and network segmentation
- Email security — SPF, DKIM, DMARC, spam filtering, and phishing protection
- Access control, multi-factor authentication, and privilege management
- Backup strategy, encryption, and disaster recovery testing
- Managed security monitoring, audit logging, and incident response planning
Data cabling & network cabling
Structured data cabling for offices, workshops, and commercial sites across Darwin.
- Cat5e, Cat6, and fibre optic cabling installation
- Patch panel, rack, and structured cabling design
- Office network cabling for new fit-outs and refurbishments
- Cable testing, certification, and fault finding on existing runs
- NBN connection and router configuration
- Wi-Fi access point placement and coverage optimisation
VoIP phone systems & communications
Business phone system setup and VoIP deployment for Darwin businesses.
- VoIP phone system design, supply, and installation
- PBX setup — on-premises and cloud-hosted options
- SIP trunk configuration and handset provisioning
- Integration with existing network infrastructure
- Call routing, voicemail, and auto-attendant configuration
- Migration from legacy PABX and landline systems
Windows-to-Linux migration & open-source adoption
Helping businesses cut recurring software subscription costs by migrating from Windows environments to Linux and replacing proprietary tools with open-source or custom-built alternatives they own outright.
- Windows-to-Linux migration scoped and managed end-to-end — servers, workstations, and mixed domain environments
- Staged migration planning to keep operations running through the transition
- Open-source alternatives to Microsoft 365 (LibreOffice, Nextcloud, OnlyOffice), QuickBooks, Adobe, and similar stacks
- Custom-built business software to replace subscription SaaS tools — owned outright, no per-seat or per-month fees
- Linux server administration, Samba4 domain integration, and Active Directory migration
- Staff familiarisation and documentation so teams can use and maintain the new environment
- Ongoing support and managed operations post-migration
- Reduced system bloat and background overhead — Linux typically boots faster, responds faster, and uses less power on the same hardware, extending the useful life of existing machines
Migration is scoped honestly — not every environment suits a full switch, and partial migrations or hybrid setups are sometimes the right outcome. Advice is based on what reduces cost and complexity over time, not what is easiest to sell.
Data recovery & backup
- Data recovery from failed hard drives, SSDs, and USB devices
- RAID and NAS recovery for business storage systems
- Backup system design — on-site, off-site, and cloud backup strategies
- Automated backup configuration with recovery testing
- Disaster recovery planning and documentation