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IT Support Parap
Parap · Business IT support
Onsite and remote IT support for Parap businesses: computers, networks, Wi-Fi, Microsoft 365, email, backups and security, with a local person who answers the phone.
Break-fix when you need it, or a monthly plan from $80 a site that catches problems before they stop work. Everything documented and owned by you.
Parap is one of Darwin's tighter inner suburbs — Parap Village, the markets precinct, and a steady mix of independent retail, hospitality, and professional offices. Equipment here gets used hard during the dry season, so we see a lot of repair-first work rather than full replacements.
What we look after for Parap businesses.
Helpdesk, onsite and remote
Most problems start remotely within the hour. When something needs hands, we come to you.
Networks and Wi-Fi
Firewalls, switches, access points and cabling that cover the whole site and are labelled for the next person.
Microsoft 365, email and backups
Mail, Teams and SharePoint set up and migrated, spam fixed, and backups that are tested rather than assumed.
Security and support plans
MFA, patching and the Essential Eight basics insurers ask about, under monthly plans with phone and onsite tiers.
Call. We triage. We fix it remote or onsite.
- Call or email
Tell us what’s broken. The first consultation is free.
- Triage
Quick remote fix or a callout, and what it will cost, before we start.
- Fixed and written up
Every job gets a note of what was found and done.
Coverage
Onsite in Parap, remote anywhere.
Parap is under 10 minutes from our Winnellie workshop, so same-day turnaround on small jobs is the norm.
About 5 km from our Winnellie workshop. Remote support starts straight away; onsite visits are quoted up front.
See the full Business IT support Darwin page, or browse all service areas.
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IT Support across the Top End.
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Find us
We’re the end unit of the 143 Coonawarra Rd complex, on the Mataram St corner — the same block as Top End Car Rentals and Campervan Hire.
Come around to the Mataram St side and park on the hardstand out the front.
Campers and caravans: under 12 m only, and by booking — book a time and wait for the confirmation before you drive over, so the bay is clear when you arrive.
Searching the street address in Google drops you at the wrong building on Coonawarra Rd. Use the map link below — it is pinned on our door.
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