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IT Support Katherine
Katherine · Business IT support
Onsite and remote IT support for Katherine businesses: computers, networks, Wi-Fi, Microsoft 365, email, backups and security, with a local person who answers the phone.
Break-fix when you need it, or a monthly plan from $80 a site that catches problems before they stop work. Everything documented and owned by you.
Katherine is the NT's third-largest urban centre and the service hub for pastoral, mining, defence, and remote-community work. Equipment runs in dust, heat, and long supply lines — anything we touch here has to be serviceable on-site by people who won't be flying us back next month.
What we look after for Katherine businesses.
Helpdesk, onsite and remote
Most problems start remotely within the hour. When something needs hands, we come to you.
Networks and Wi-Fi
Firewalls, switches, access points and cabling that cover the whole site and are labelled for the next person.
Microsoft 365, email and backups
Mail, Teams and SharePoint set up and migrated, spam fixed, and backups that are tested rather than assumed.
Security and support plans
MFA, patching and the Essential Eight basics insurers ask about, under monthly plans with phone and onsite tiers.
Call. We triage. We fix it remote or onsite.
- Call or email
Tell us what’s broken. The first consultation is free.
- Triage
Quick remote fix or a callout, and what it will cost, before we start.
- Fixed and written up
Every job gets a note of what was found and done.
Coverage
Onsite in Katherine, remote anywhere.
Katherine is roughly 3.5 hours south of our Winnellie workshop via the Stuart Highway. We service Katherine on scheduled trips and via courier-in/courier-out for workshop repair work; planned visits get bundled to keep travel costs sane.
About 320 km from our Winnellie workshop. Remote support starts straight away; onsite visits are quoted up front.
See the full Business IT support Darwin page, or browse all service areas.
Other Katherine services
IT Support across the Top End.
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Find us
We’re the end unit of the 143 Coonawarra Rd complex, on the Mataram St corner — the same block as Top End Car Rentals and Campervan Hire.
Come around to the Mataram St side and park on the hardstand out the front.
Campers and caravans: under 12 m only, and by booking — book a time and wait for the confirmation before you drive over, so the bay is clear when you arrive.
Searching the street address in Google drops you at the wrong building on Coonawarra Rd. Use the map link below — it is pinned on our door.
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