IATRT Operations Pty Ltd · Electronics design & repair 4/143 Coonawarra Rd, Winnellie NT 0820 · 08 7918 8590 Rev 2026.09

Casuarina · Business IT support

IT Support Casuarina

Onsite and remote IT support for Casuarina businesses: computers, networks, Wi-Fi, Microsoft 365, email, backups and security, with a local person who answers the phone.

Break-fix when you need it, or a monthly plan from $80 a site that catches problems before they stop work. Everything documented and owned by you.

Casuarina sits around the Casuarina Square retail precinct and the Charles Darwin University campus, so the gear we see locally leans toward retail POS, security, AV, server rooms, and lab/teaching electronics that need to stay up during teaching hours.

What we fix

What we look after for Casuarina businesses.

Helpdesk, onsite and remote

Most problems start remotely within the hour. When something needs hands, we come to you.

Networks and Wi-Fi

Firewalls, switches, access points and cabling that cover the whole site and are labelled for the next person.

Microsoft 365, email and backups

Mail, Teams and SharePoint set up and migrated, spam fixed, and backups that are tested rather than assumed.

Security and support plans

MFA, patching and the Essential Eight basics insurers ask about, under monthly plans with phone and onsite tiers.

How it works

Call. We triage. We fix it remote or onsite.

01

Call or email

Tell us what’s broken. The first consultation is free.

02

Triage

Quick remote fix or a callout, and what it will cost, before we start.

03

Fixed and written up

Every job gets a note of what was found and done.

Coverage

Onsite in Casuarina, remote anywhere.

Casuarina is roughly 15 minutes from our Winnellie workshop via Bagot Road, which keeps response times tight for retail and campus-adjacent jobs.

About 10 km from our Winnellie workshop. Remote support starts straight away; onsite visits are quoted up front.

See the full Business IT support Darwin page, or browse all service areas.

Other Casuarina services

Contact

Address
4/143 Coonawarra Rd
Winnellie NT 0820

Phone
08 7918 8590

Email
inquiries@iatrt.com

Hours
Monday–Friday, 9:00am–5:00pm
Closed weekends & public holidays

Consultations

Free consultation by phone or at our Winnellie workshop. On-site callouts are charged separately. The initial consultation is used to confirm scope, expected effort, and the most appropriate next step before major work begins.

We provide clear scope, timing, and cost expectations before major work starts.